U-verse Bad Customer Service

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July 29, 2012

Nearly a month now since we had our internet connection installed. Every thing is working great though there is one thing that’s really pisses me off. The cable wire is still laying on the ground and my husband had called them about the issue. The technician that fixed our internet problem said; he will contact someone to include my husband’s name on the list for them to work on. So far nobody has come here to bury the cable wire on the ground and it is very irritating. I will let my husband call the U-verse customer service again tomorrow. When I am not satisfied the way a customer service representative handle the issue I’d rather cancel the service right away. It is very annoying. U-verse customer service has been really bad and I am not happy with it.

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